General FAQs

How does the design process work?

Our design process varies based on the project size and client needs. To start, please specify the type of graphics you need (print or digital) and share examples if possible. After an initial brief and design concepts, you can choose one and make final adjustments. The finished project will be sent via email or file-sharing service. Providing detailed information in the initial brief will help speed up the process.

What is the pricing structure for your services?

We take pride in working within your budget to deliver quality results. Share your budget with us, and we'll advise you on what we can offer. For logos, leaflets, and more, we have structured pricing—email us for details. We offer various packages and are happy to tailor our services to your business needs. Contact us to discuss how we can help you.

What is the turnaround time?

It depends on the size of the project. It can take anywhere from 1 to 10 working days for most design projects. If you need a design urgently, please contact us and we can help you out.

In what format will I receive my designs as?

For vector files, we will provide you with .AI, .EPS, .PDF and .JPG file. For raster files, you will receive .JPG, .PNG and .PDF file

Will the artwork be your property?

Yes, the artwork we've designed for you will always remain your property as long as the final payment has been received and your order completed.


What is my involvement in the process?

The most important input is always the design brief. It will let us understand your requirements, target audience, the purpose of your design and how you want to use it. Without those details, we won't be able to finish your project on time.